In 2009, I was promoted to lead the infrastructure department (450 staff) for the Government of Jersey and Rachel became my HR Business Partner. 

Rachel was a key part of the my departments senior management team. From the start, Rachel became a trusted member of the team and always gave wise council and advice. We worked together for over 7 years. 

In this time the department went through a significant transformation to improve services and cut costs. This included a key project of outsourcing 200 jobs and this was led by Rachel. This was the largest outsourcing project ever undertaken by the Government of Jersey. This was successfully delivered with care and compassion, the outsourcing was accomplished with no industrial action and every person was treated with dignity. 

Rachel offers a unique blend of skills in that she cares about people and is trusted by all but, can deliver difficult solutions when necessary. Rachel is innovative, wise and would be my choice for any HR issues I had to deal with in my business. 

Rachel has provided senior people services support to me for over 15 years and to the senior teams I have managed.

She takes time to really understand the business she is representing and has an excellent compassionate but clear style with the team around her.

She has been invaluable in helping resolve a number of challenging people situations, deliver wider staff culture change and of course provide day to day people service advice.

I have highly appreciated her discretion and the ability to access that quick and confidential advice that any senior leader needs from time to time.

I would thoroughly recommend her to work with you as a client.

I have known Sue professionally for many years and have had the opportunity to work closely with her when she supported the Department of Health and Social Services.

Sue has a wealth of experience and expertise across all areas of Human Resources Management and Employee Relations, and I would not hesitate to approach her if I needed HR/ER support going forward.

I would recommend her without hesitation to colleagues in the private and not for profit sectors in Jersey looking for a knowledgeable, professional and approachable HR expert.

I have worked closely with Sue for over 14 years,   Sue was able to build a positive working ethos with our Trade Unions. This focused on joint working, collaboration, fostering a climate of mutual co-operation with recognised Trade Unions and employee representatives. Sue achieved by being honest and demonstrating integrity in all interactions. She also developed an Employee Relations strategy which positively impacted the business and the way people work.

Sue has a real ‘can do’ attitude, this was fundamental when delivering key projects such as Job Evaluation training and reintroducing Job Evaluation Panels across the Government of Jersey. This enabled a culture that prioritised the understanding of customer needs to enhance customer value.

Sue has excellent people practices across a range of specialisms and is able to integrate these to create a holistic people offerings and how this impacts on the employer brand and reputation.

Working within various Government Departments, Sue has been able to plan, manage and de-risk broad programmes of change to deliver organisational benefits, including restructuring of services across Health and Community Services, and Children, Young People, Education and Skills departments. In managing these processes Sue has coached and influenced senior leaders to consider the ethical impact of their decisions in the short and long term.

Working in Case Management it was essential for Sue to role-model and promote ethical leadership and professional principles and values. This was evident in Sue’s management of the team. Sue was not afraid to take a stand when it is the right thing to do despite significant opposition or challenge. Sue modelled compassion, humanity and fairness as a leader. This created an environment where others were empowered to make decisions, whilst Sue provided oversight and managed any risks.

Sue has gained significant expertise throughout her career, being a qualified Investigator, Mediator, Negotiator and Job Evaluation expert.

Sue’s is an expert in all HR matters but excels in job evaluation and employment investigations. I have no reservations in recommending Sue and wish her well in her future endeavours.

Larkman and Bishop HR Consultants are fantastic. They have years of experience and knowledge with all aspects of HR.

Over the years they have supported me with a variety of issues including Performance and Change Management, Strategic Management, Team Development and most importantly Employment Law.

They are focused and efficient. Employment Law is complex, but their expertise and insight has helped me resolve many problems. Reassuringly, they always respond and deliver agreed plans and actions on time.

It is great to have a team one can turn to when you need it.